Here at Benjamin Franklin Plumbing in Southern Pines, we know that plumbing emergencies need to be dealt with as soon as possible. Because of this, it can be tempting to hire the first plumber that you can find but doing that is usually not the wisest idea–after all, you need to make sure that the company is above-board. Our team wants to help you get the help you need as soon as possible, so we have put together a list of red flags to watch out for that will help you avoid wasting your time with bad actors.

1. Lack of Insurance- One thing you should always ask when hiring a plumber is whether they have proper insurance coverage. Plumbers like us at Benjamin Franklin Plumbing in Southern Pines, as well as other tradespeople, carry insurance to protect you in the event that any injuries or damages occur during the project. You won’t have to worry about eating those damage costs because our insurance will take care of them instead. Needless to say, a reputable plumber will always carry liability and workers’ comp insurance for just these circumstances.
2. Sight-Unseen Estimates- Another thing that we at Benjamin Franklin Plumbing in Southern Pines recommend that you be wary of is sight-unseen estimates. While a reputable plumber may offer a ballpark estimate over the phone based on your description of the problem, they won’t go so far as to quote a firm price without examining the issue for themselves.
3. Suspicious Prices- One of the most difficult things about choosing the right plumber is deciding whether their prices are reasonable or not–after all, without training in this field, it’s tricky to tell how much various repair jobs actually cost. Our team recommends researching typical prices for your type of project ahead of time, as well as getting a few different estimates so that you can avoid being scammed.